Privacy Policy

Your privacy is important to us

Last Updated: December 2025

RichList ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you use the RichList mobile application ("the App") or our related services.

By using RichList, you consent to the practices described in this policy.

We collect the following types of information to enable core functionality, improve user experience, and ensure safety:

1.1 Personal Information Provided by You

  • Name
  • Email address
  • Phone number
  • Date of birth (if required for age-restricted events)
  • Profile photo (optional)
  • Payment details processed securely via third-party providers — not stored on our servers

1.2 Usage & Activity Information

  • Event views, reservations, check-ins
  • Search history and app interactions
  • Wallet transactions (top-ups, spending history, receipts)

1.3 Device & Technical Information

Automatically collected for functionality, security, analytics, and fraud prevention:

  • Device type, operating system, and unique device identifiers
  • IP address
  • App version
  • Crash logs
  • Cookies and similar technologies (for web components)

1.4 Location Information

If you allow location access, we may collect:

  • Approximate or precise location

Used to show nearby events and improve recommendations. You may disable this at any time in your device settings.

We use collected information for the following purposes:

  • To create and manage your RichList account
  • To display events, clubs, lounges, and personalized recommendations
  • To process wallet funding and verify payments
  • To enable reservations, ticketing, and check-ins
  • To improve app performance, reliability, and security
  • To communicate with you (updates, receipts, support, promotions)
  • To prevent fraud, unauthorized access, and abuse
  • To comply with legal, financial, and regulatory requirements

We do not sell your personal data.

We may share limited data with trusted third parties only when necessary:

3.1 Service Providers

  • Payment processors
  • Cloud hosting providers
  • Analytics tools
  • Customer support tools

These services are bound to strict data-protection agreements.

3.2 Business Partners (Event/Club Owners)

Only when you actively engage with an event:

  • Reservation details
  • Check-in confirmations
  • Wallet payment confirmations (if applicable)

We never share your personal profile information unless necessary to fulfill a request you initiated.

3.3 Legal Compliance

We may disclose information when required by:

  • Court orders
  • Law enforcement
  • Regulatory obligations

We retain personal information only as long as necessary to:

  • Deliver our services
  • Comply with legal obligations
  • Resolve disputes

You may request data deletion at any time.

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or updates
  • Request deletion ("Right to Be Forgotten")
  • Withdraw consent for optional data processing
  • Disable location and notification permissions
  • Export your data

To exercise these rights, please contact us at the email provided below.

  • RichList is not intended for users under the age of 18.
  • We do not knowingly collect data from minors.
  • If we become aware that a minor's information was collected, we will delete it immediately.

We use industry-standard security measures to protect your data, including:

  • Encrypted HTTPS communication
  • Secure payment processing gateways
  • Access control and authentication
  • Regular audits and monitoring

However, no system is 100% secure, and you use the App at your own risk.

  • The App may include links to third-party websites or apps.
  • We are not responsible for their privacy practices.
  • We encourage you to review their policies individually.

Your data may be processed in locations outside your country of residence. We ensure adequate protection through:

  • Standard contractual clauses
  • Secure data-processing agreements

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through:

  • An in-app alert, or
  • An email notification

If you have any questions or privacy-related requests, please contact us:

Questions About Privacy?

We're here to help. Contact our support team anytime.

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